Securus Technologies is a large communications provider who works with correctional institutions, Safety Associations, and law enforcement organizations. They currently provide services for over 3,400 happy clients and more than 1.2 million inmates and their families all over North America.
The Securus system works with Android phones, iPhones, tablets and all landline phone systems. Calling plans include direct billing, prepaid plans, a collect plan and inmate debit where the phone charges are paid by the inmate.
A very popular plan is the video calling program where callers can view each other while talking as long as there is a webcam on each portion of the call. There is also a Jail Voicemail feature, email and a money transfer system.
The connection between incarcerated individuals and their families has been a life changer for millions of people. It allows everyone to keep up on news and events, and the attitude of inmates is always better when they can communicate with family.
Recently a competitor, GTL, began to blast information publically through the airways and their advertisements stating that their services and pricing were so far superior to Securus that there was no comparison. The so-called “facts” that they use to portray their fantasy seemed to originate in the Wizard of Oz Story. Everything they said was blatantly false.
Securus decided it was time to take action, so the publically proposed a public challenge to lay each company’s metrics side by side to show the truth. The figures and facts would have to be backed by proof, and the final decision was to be made by an impartial, disinterested third party.
Once the word was out, a deafening silence was noticeable throughout the land. Not a peep from GTL for several weeks, until a polite declination came from GTL stating that they would not be participating in the challenge. The truth of the matter was that facts speak louder that idle words and Securus had the facts.