Securus Technologies was established in 1986 and is a communications company that supplies means for inmates to stay in touch with their families by phone. Currently serving over 1.2 million inmates in 3,400 correctional institutions all over North American, Securus has streamlined the process so it is convenient for all.
When inmates are able to stay in touch with family members there is a stability that occurs making the family relationship solid and obtainable. In the past inmates and family hardly knew one another when the inmate was released from prison.
Communications by phones are available in the following ways:
- Advanced Connect – The phone bill is paid in advance usually by another party than the inmate, such as the inmate’s family
- Traditional Collect – The phone charge is paid by the party that is called by the inmate as long as the party that receives the call accepts the charge
- Inmate Debit – The charge for the call is taken out of the inmate’s account at the correctional facility
- Direct Billing – A bill is sent to a responsible party, usually the family of the inmate for the calls on a regular basis
On the another hand, such freedom in accessing the outside world opens the door for criminal activities for inmates and contacts on the outside. Consequently, Securus has implemented a voice monitoring system that can recognize the voice of whoever is speaking on the phone. Many times conversations can lead to uncovering various plots to bring drugs, alcohol, prostitution, and other criminal plots into the prison.
By publicizing the monitoring system and using it to stay ahead of any criminal plans, Securus has given institutions protection for their staff, other prisoners and family members. The phone voice tracking and security system has reduced the incidence of crime a great deal since it has been put into use.
Securus Technologies is a large communications provider who works with correctional institutions, Safety Associations, and law enforcement organizations. They currently provide services for over 3,400 happy clients and more than 1.2 million inmates and their families all over North America.
The Securus system works with Android phones, iPhones, tablets and all landline phone systems. Calling plans include direct billing, prepaid plans, a collect plan and inmate debit where the phone charges are paid by the inmate.
A very popular plan is the video calling program where callers can view each other while talking as long as there is a webcam on each portion of the call. There is also a Jail Voicemail feature, email and a money transfer system.
The connection between incarcerated individuals and their families has been a life changer for millions of people. It allows everyone to keep up on news and events, and the attitude of inmates is always better when they can communicate with family.
Recently a competitor, GTL, began to blast information publically through the airways and their advertisements stating that their services and pricing were so far superior to Securus that there was no comparison. The so-called “facts” that they use to portray their fantasy seemed to originate in the Wizard of Oz Story. Everything they said was blatantly false.
Securus decided it was time to take action, so the publically proposed a public challenge to lay each company’s metrics side by side to show the truth. The figures and facts would have to be backed by proof, and the final decision was to be made by an impartial, disinterested third party.
Once the word was out, a deafening silence was noticeable throughout the land. Not a peep from GTL for several weeks, until a polite declination came from GTL stating that they would not be participating in the challenge. The truth of the matter was that facts speak louder that idle words and Securus had the facts.