Securus Technologies is a correctional firm that has been growing steadily in the past few years, especially under the leadership of Rick Smith. He has helped in making some significant changes in the company’s management and strategic policies that have impacted its growth and revenue generation positively. Moreover, Securus Technologies has been eyeing expansion in other parts of the country as well in the last few years. The rapid growth in the research and development department has led to the creation of some great products and services for the corrections space, which has helped the company, become a preferred service partner to many of the correctional facilities.
Securus Technologies is known for not only its range of inmate communication services but also provides parolee tracking solutions and investigative services. The law enforcement agencies use these services on a regular basis to help keep track of the criminals and suspects. The better the investigative services safer would be our society. The lives of many law enforcement officers have been saved with the help of investigative services and solutions offered by Securus Technologies. Rick Smith, CEO of Securus Technologies, says that the company takes pride and honor in serving the community and integrating safety in everything the company does. He hopes that in future, there would be much advanced investigative solutions available that would help save more lives and improve emergency response rate. Also, he believes that with the advancement in technology, the inmate communication cost would decrease and communication opportunities would increase.
Many law enforcement officers have written letters and e-mails to Securus Technologies saying how their applications have helped them on the line of duty and at work. The positive comments by many of such law enforcement officers were published through a media release on the internet by Securus Technologies. It has helped in ways more than one to boost the reputation of the company in the market.
Crimes and insecurity are some things that we have to deal with each day. It can be frustrating and disturbing to not being able to solve them. Sometimes all we need is evidence to ensure that the criminals pay for what they do. With the high rate of improvement in technology, the hackers are also elites equipped with technical knowledge in their job. Securus Technologies has overcome this situation.
Securus Technologies is a high tech company that sorts to protect the inmates and the public as well. Through their devices, the lives of the inmates have greatly improved and are now better than before. The inmates are no longer subjected to harsh conditions and bullying in their cells. Securus Technologies has provided the detention administration with gadgets that help in monitoring the activities that happen in the facilities. Corrupt officers have had no choice but abandon their wayward ways.
Securus Technologies has had very positive feedback from their clients. The customers are grateful for the solution the devices have been in their life. One user says that one employee in their department was a mole. Everything that they discussed ended up leaked outside. Everyone became a suspect. This interfered with the communication and productivity of the unit.
However, through the phone monitoring, Securus gadgets this has come to an end. They have been able to identify the mole. This is not all; they were able to use the information to prove she was the mole and eliminate her. As a result, life is back to normal in the company. The client is very glad and marks the effectiveness of Securus Technologies tools. She says if she ever had similar issues, she will not hesitate to approach the company, for more business deals.
Securus Technologies is dedicated to ensuring that the public and inmates enjoy safety. Fortunately, you can tell they have achieved this from the positive reviews.
Securus Technologies was established in 1986 and is a communications company that supplies means for inmates to stay in touch with their families by phone. Currently serving over 1.2 million inmates in 3,400 correctional institutions all over North American, Securus has streamlined the process so it is convenient for all.
When inmates are able to stay in touch with family members there is a stability that occurs making the family relationship solid and obtainable. In the past inmates and family hardly knew one another when the inmate was released from prison.
Communications by phones are available in the following ways:
- Advanced Connect – The phone bill is paid in advance usually by another party than the inmate, such as the inmate’s family
- Traditional Collect – The phone charge is paid by the party that is called by the inmate as long as the party that receives the call accepts the charge
- Inmate Debit – The charge for the call is taken out of the inmate’s account at the correctional facility
- Direct Billing – A bill is sent to a responsible party, usually the family of the inmate for the calls on a regular basis
On the another hand, such freedom in accessing the outside world opens the door for criminal activities for inmates and contacts on the outside. Consequently, Securus has implemented a voice monitoring system that can recognize the voice of whoever is speaking on the phone. Many times conversations can lead to uncovering various plots to bring drugs, alcohol, prostitution, and other criminal plots into the prison.
By publicizing the monitoring system and using it to stay ahead of any criminal plans, Securus has given institutions protection for their staff, other prisoners and family members. The phone voice tracking and security system has reduced the incidence of crime a great deal since it has been put into use.
Securus Technologies is a large communications provider who works with correctional institutions, Safety Associations, and law enforcement organizations. They currently provide services for over 3,400 happy clients and more than 1.2 million inmates and their families all over North America.
The Securus system works with Android phones, iPhones, tablets and all landline phone systems. Calling plans include direct billing, prepaid plans, a collect plan and inmate debit where the phone charges are paid by the inmate.
A very popular plan is the video calling program where callers can view each other while talking as long as there is a webcam on each portion of the call. There is also a Jail Voicemail feature, email and a money transfer system.
The connection between incarcerated individuals and their families has been a life changer for millions of people. It allows everyone to keep up on news and events, and the attitude of inmates is always better when they can communicate with family.
Recently a competitor, GTL, began to blast information publically through the airways and their advertisements stating that their services and pricing were so far superior to Securus that there was no comparison. The so-called “facts” that they use to portray their fantasy seemed to originate in the Wizard of Oz Story. Everything they said was blatantly false.
Securus decided it was time to take action, so the publically proposed a public challenge to lay each company’s metrics side by side to show the truth. The figures and facts would have to be backed by proof, and the final decision was to be made by an impartial, disinterested third party.
Once the word was out, a deafening silence was noticeable throughout the land. Not a peep from GTL for several weeks, until a polite declination came from GTL stating that they would not be participating in the challenge. The truth of the matter was that facts speak louder that idle words and Securus had the facts.